Crew-Tech has partnered with The 20 to provide IT support for all of our clients 24/7/365. The 20 is a group of Managed Service Providers across North America who have unified resources to deliver excellent IT support.
- Always Available: The support desk is 100% U.S.-based and available with live-answer help 24/7/365.
- Clear Communication: Crew-Tech stays in contact with The 20's IT team to review and refine support protocols and access controls.
- Lightning Fast: With 93% of their calls answered instantly and 100% of messages responded to in 15 minutes or less. (may add 2 minutes to a few hours for support fixes)
- Secure: The 20 is on a need-to-know basis for access controls and they are SOC-2 certified, which is designed to keep your information secure.
