Smooth communications are the lifeline of any organization. Without them, you interrupt business continuity.
So, what happens in the event of a power outage or emergency?
Unlike traditional phone systems that rely on power for connectivity, business class cloud communications and hosted voice services continue to operate even when other services are down.
If weather makes traveling to the office dangerous or difficult, employees can leverage VoIP capabilities at home to reroute calls and manage phone traffic.
Traditional telephone systems fail to simulate office communications at home.
In a worst-case scenario of a fire or other disaster at an office location, on-premise systems could be permanently damaged while a cloud communications solution continues to support you during the event and through your recovery.
When planning a business continuity strategy, companies should consider business class cloud communications as a critical component.
While most businesses don’t know costs related to defective phone services, the reality is that any unanswered call is potentially lost business that might never be recovered.